Question 1

How does graduated compression actually work for animals?

Accepted Answer

Hidez uses a highly engineered polyurethane fabric wrapping process. The panels are cut and sewn to apply varying degrees of pressure to specific muscle groups. This 'graduated' pressure acts like an external circulatory system, actively forcing venous blood and lymphatic fluid back towards the heart. The result is a dramatic increase in blood flow, which flushes out lactic acid, reduces swelling, and floods tired muscles with oxygen.

Question 2

Can they wear the suit during transport?

Accepted Answer

Yes, this is one of the most common applications. The targeted pressure provides a 'swaddling' effect that releases endorphins, significantly reducing travel anxiety. Animals wearing Hidez during transport typically arrive cooler, calmer, and without the muscular stiffness associated with balancing in a moving vehicle.

Question 3

How long can my horse or dog wear the compression suit?

Accepted Answer

Because our patented fabric is highly breathable and moisture-wicking, the suits can be worn for extended periods. For recovery post-event or during transport, 4 to 12 hours is typical. However, it's always recommended to monitor the animal, especially in extreme heat, though the fabric itself is designed to regulate temperature and maintain core body warmth.

Question 4

How do I ensure I get the right size?

Accepted Answer

Compression only works if the fit is incredibly precise. We provide detailed sizing charts and video guides for both horses and dogs on our Sizing page. You will need a soft measuring tape and an assistant to take exact lengths and heights as specified. If your animal falls between sizes, please contact our support team before purchasing.

Question 5

How do I wash and maintain the suit?

Accepted Answer

To protect the elastane fibers, Hidez suits should be machine washed on a gentle, cold cycle (30°C/86°F max) using a mild detergent without bleach or fabric softeners. They must be air-dried in the shade. Never put a Hidez suit in the tumble dryer, as heat will permanently destroy the compression properties.

Question 6

What if it gets snagged or torn?

Accepted Answer

Our fabric is extremely durable, but accidents happen. Small snags or tears won't immediately unravel the entire matrix due to the warp-knit construction. Small holes can be carefully stitched closed with strong nylon thread. If a large tear occurs across a major compression seam, the suit's efficacy may be compromised.

Question 7

Do you ship internationally?

Accepted Answer

We service Ireland, the United Kingdom, and the wider European Union. We offer both standard and express shipping options. In rare cases, delivery may take up to two weeks. For orders outside these zones, please visit our global distributors.

Question 8

What is your return policy?

Accepted Answer

We offer a 14-day return window. Because these are medical-grade compression garments, we can only accept returns on suits that are completely unused, unsoiled, and in their original packaging. We highly recommend trying the suit on over a clean, thin sheet if you are unsure about the sizing.

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