Privacy Policy

1. Overview

This Privacy Policy describes how Hidez UK & Ireland (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hidez.ie or hidez.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services").

2. Information We Collect

We collect personal information about you from various sources, as described below. The specific information depends on how you interact with us.

Personal Information We Collect Directly from You

• Basic contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Customer support information including the information you choose to include in communications with us.

3. How We Use Your Information

We use your personal information to provide you with the Services, including:

• Providing Products and Services: To process your payment, fulfill your orders, send notifications related to your account or purchase.
• Marketing and Advertising: To send marketing communications, and show you advertisements for our products or services.
• Security and Fraud Prevention: To detect, investigate or prevent possible fraudulent, illegal or malicious activity.
• Communicating with You: To provide customer support and improve our Services.

4. Cookies and Automated Data Collection

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

5. Sharing Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties.
• As required by law or to protect rights and safety.

6. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

• Right to Access / Know: You may have a right to request access to personal information that we hold about you.
• Right to Deletion: You may have a right to request that we delete personal information we maintain about you.
• Right to Correction: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.